Shipping policy
Shipping Policy
Free Shipping
We are proud to offer free shipping on all orders!
All orders are processed and shipped from our international warehouse. During periods of high demand, such as holidays or promotions, processing times may be slightly longer.
Order Processing
- We process orders from Monday to Friday.
- Processing time is 3 to 10 business days from the date of purchase.
- Orders are shipped on the day after processing is completed.
- We do not ship on weekends or public holidays.
Important: once an order has been placed, it cannot be cancelled. If you need to change the shipping address, contact us as soon as possible before the order is shipped. No changes can be made once the order has been processed.
Estimated Delivery Times
After processing, estimated shipping times by destination are as follows:
| Destination | Estimated shipping time |
|---|---|
| United States | 7–15 business days |
| Europe | 7–14 business days |
| Canada | 7–16 business days |
| Central America | 10–25 business days |
| Australia and New Zealand | 10–26 business days |
| Rest of the world | 11–30 business days |
In exceptional cases, delivery may be delayed because of customs, weather, or logistics circumstances beyond our control.
Tracking Your Order
Once your order has shipped, we will send you a tracking number so that you can check the status of your delivery in real time.
Delays or Issues
Although we strive to meet the stated timeframes, external factors such as health restrictions, customs inspections, or peak seasons may cause delays. If you notice an unusual delivery delay, please contact us at info@asyrose.com. We will be happy to help.
Thank You for Your Trust
Thank you for your patience and understanding. Our goal is to provide a secure, reliable, and satisfactory shopping experience.